We received feedback from schools that are now using the School Communicator as their primary means of communication and thought it would be helpful to share this with you. Nina Adams from St Cyprian’s mentioned the following:
Why did you stop using other bulk communication?
Parents get really confused when there are too many communication mediums such as the school website, emails, sms, hardcopies, extranet etc. We decided to consolidate communication with the School Communicator and asked parents to always check the School Communicator first.
Bulk emails were suspended soon after we launched, due to the cost and the fact that it was so time-consuming to keep email lists updated.
Emails would often not reach recipients due to spam filters or other issues and parents often missed out on important info. Hardcopies were suspended at the same time to due to paper and printing costs.
How it has improved communication from the school’s side?
Before, we found that with so many different communication mediums, information had to be duplicated in different places and many errors crept in that way.
What has the feedback been from parents?
Initially there were teething problems and as with everything, not everyone likes change. Using the School Communicator is now as normal for parents as email used to be. Parents also love that they can access it on their cell phones when they’re away from their computers. We’ve even found that the students use the mobile site quite regularly.
Debra Harding, Headmaster’s Assistant, Dubai College
The school communicator is very easy to use and enables us to relay information to parents quickly and effectively. Feedback from parents has been very positive and some do not know how they previously managed without it!
We can share the task of issuing messages within a wider network of administration staff; we are even able to share the role with our parent association. All the communications administrator has to do is moderate before publishing. One of the best features of Communicator is "push notifications" to Twitter and Facebook. It means we only have one job to do and Communicator does the rest!! We like the way that Communicator has developed with the needs of schools in mind along with modern technologies.
Communicator gives teachers and administrators a streamlined and efficient method of communicating with parents. And it gives parents the information relevant to them and their children.
The message I'm getting from parents is - we're on Communicator, stop sending emails!
Jim Buie - Public Relations and Marketing Officer - Raha International School.
It has been a great pleasure working with [The School Communicator] for Raha International School – it is a fantastic tool, and I would imagine that schools as well as other organizations all over the world would be interested in adopting it. You can quote me on that.
Nadera A I. (DESC Parent)
Thank you DESC for being so up to date with technology. I am really enjoying the pop up on my PC every morning and evening reminding me of all school event. A great addition. Go Go DESC!!